Returns Policy

 

We hope you will be pleased with your purchase. However, should you want to return an item, you can view our terms and conditions below;

Refunds and exchanges will only be made if the item is returned unused, in the original packaging, within 14 days of purchase, with a valid receipt. All seals must still be intact. If we find that the product has not been returned to us in a fully resalable condition, we reserve the right to refuse to exchange the item. Gift cards must be returned within 7 days. 

Refunds on faulty products will only be given on production of a valid receipt, within the statutory time period.

Please retain your receipt for proof of purchase. This does not affect your statutory rights.

Gift Cards
Should you purchase a seanhanna gift card or gift voucher, you can return the unused card to us within 7 days. We will then refund the card value less a 20% cancellation / administration fee.

Delivery Of Goods
Please allow a maximum 28 days for delivery of goods.

Assistance
If you need assistance with any aspect of your purchase or need assistance with a return/refund, please contact sales@seanhanna.com

None of the above conditions affect your statutory rights when goods are faulty or not as described.